Her mission is to enable companies with implement Engagement strategies to attract and retain staff. With a lengthy track record of implementing solutions for Investors entering the Caribbean market, over the past 18 years she has supported both Public and private firms specializing in the fast-growing BPO sector. She also consults with firms in the Energy, Professional Services and Tourism sectors, helping companies source specialized talent, fill leadership posts, and execute high volume recruiting programs.
Having initially founded the firm as a contact centre incubator in 2010, the firm has grown to include a staff compliment of 30 HR, Recruiting and BPO specialists providing clients with services in HR Outsourcing, Executive and High Volume Recruiting, as well as Outsourced Payroll and Compensation Design. Her clients include most of the large-scale BPOs in Jamaica including Sutherland Global, Concentrix, Ibex, Advantage Communication as well as American Airlines, New Fortress Energy (New York/Jamaica), KPMG Jamaica, and Total Energy (France/Jamaica) to name a few.
She holds an M.BA (FIU, Miami), B.A. Counselling (SK, Canada) as well as a post-graduate diploma in Human Resources Management (Seneca, Toronto, Canada). She shares her time across 3 residences in Kingston and Montego Bay, Jamaica as well as Toronto, Canada and is an active volunteer in missions programs through her local church and in the Rosehall, St. James residential community.