Max Ribitzky leads markets and vendor research on customer experience trends and strategy. He contributes to our special reports series and speaks regularly about digital transformation and emerging technologies, human capital management and design thinking. In addition, Max oversees global business development for the Customer Management Practice, including key accounts management, sponsorship and digital partnerships across the Practice. CMP, an IQPC company organizes events in over six continents and across several industries.
Max has 12 years of experience in communications, digital project management, training and business development, and previously had run business development for our Berlin, Germany office.