An astute risk-taker with big dreams and a big heart, Odetta Rockhead-Kerr has over 20 years of professional experience in the outsourcing, technology, and transformation space.
Odetta spent most of her career as a senior executive, after being promoted to the position of Vice President at age 25 in a US Fortune 500 multi-national headquartered in Dallas, Texas, with a staff contingent of 74,000 employees operating in 100 countries. This company is now Xerox. In this capacity, Odetta led outsourced operations for UnitedHealth Group, a client ranked 7th on the Fortune 500 list in 2020, managing a team of 1,800 staff members operating on five continents. She would also support MetLife, General Motors, Apple and Verizon as her portfolio expanded.
Odetta's last job in corporate saw her operating in the capacity of Country Head and Vice President at a US-based company, Sutherland Global Services, that she registered and launched in her home country, Jamaica. She was the company's first employee. Under her leadership, the entity grew to a high of 6,000 employees in only five years and at a rate of 1,000 per year. With 85% of its revenue generated by a US Fortune 500 clientele to include Amazon, AT&T, Microsoft, Nordstrom, Cox, Sharp, Lending Club, it became the largest private-sector employer in Jamaica and a premier employer of choice, resulting in awards and recognition from the United Nations, The Financial Times, Frost & Sullivan, and The Rockefeller Foundation. She was also nominated by the Jamaica Observer for its Business Leader Award, among other prestigious nominations.
Odetta retired at age 42 from working in corporate to pursue her passion for creating income-earning opportunities for all to include the disenfranchised, the underserved, the marginalized, the undereducated, those with disabilities, retirees, college students etc. As the founder and CEO of GOFFAH Global, her objective is to address the opportunity gaps facing the underserved, knowing that her nation cannot reach its full potential if they cannot reach theirs. GOFFAH Global is a referral-based e-commerce platform recently launched, which allows its members to earn lucrative commissions when they refer goods and services to customers who buy products on GOFFAH at competitive prices while enjoying an exceptional user experience.
Odetta freely admits to making mistakes, loving to laugh at herself, and detesting restrictions. She is passionate about family and improving people's lives, even while relentlessly pursuing her personal goals. Odetta is mother to two adult sons - one biologically, one through marriage; a wife; a published author of 'No Regrets, Just Lessons: Odetta Rockhead, UNEDITED.' She is a retired corporate executive, non-executive board director, a justice of the peace, an entrepreneur, a mindset coach, and a philanthropist. Odetta enjoys karaoke, canvas painting, photography, interior decorating, and generally defying odds. She is qualified at the undergraduate and graduate levels.
Having done what was deemed impossible by many, her greatest aspiration in life is to see others experience their greatness and to change lives by changing mindsets. The tool Odetta has opted to use to accomplish this is her memoir and self-help success strategy 'No Regrets, Just Lessons (NRJL): Odetta Rockhead, UNEDITED, where she shares twelve critical life lessons learned through experience that she is confident will resurrect dreams, ignite passion and renew purpose.