Agenda

Event Program

This year’s staging themed “Back to the Future” which will be presented in-person, online and virtually has been developed around four key themes focusing on the priority areas that will allow a unique blend of knowledge sharing, visibility and connections by local and overseas participants.

Learn

Attendees will learn from some of the most thought-provoking and experienced leaders in the global outsourcing sector, with several presentations and round-table discussions, focused on the latest technology, leadership and business strategy.

Network

Attendees will have the opportunity to connect with global industry players using virtual reality to enhance the experience for those who cannot make the live event

Evolve

Attendees will understand why companies must continually evolve to stay relevant, innovative, and competitive.

Prepare

Attendees will see how preparing for the future, grows business, attracts opportunity, and makes competition irrelevant.

Event Guide

O2J 2021 Event Guide

event guide

09:00 - 09:45 AM #Conference Room

Opening Ceremony

Welcome from the GSAJ Prayer O2J Chairman Greetings Greeting from the Government

Welcome from the GSAJ
Prayer
O2J Chairman Greetings
Greeting from the Government

09:45 - 10:00 AM #Conference Room

Opening Keynote

Bringing the Future into Focus

Bringing the Future into Focus

08:30 - 09:30 AM #Conference Room

Wellness Break

Yoga

Yoga

10:30 - 11:00 AM #Conference Room

Discussion

Emerging Trends in the Global Services Sector

Emerging Trends in the Global Services Sector

11:00 - 11:30 AM #Conference Room

Tech Talk

Technological Innovations for the Global Services Sector

Technological Innovations for the Global Services Sector

01:30 - 01:45 PM #Conference Room

Address

The Business Climate

The Business Climate

01:45 - 02:15 PM #Conference Room

Talk

Making Way for the New Normal: Navigating Remote Work

Making Way for the New Normal: Navigating Remote Work

02:15 - 02:30 PM #Conference Room

Address

Site Selection Considerations which make Jamaica a Leading Outsourcing Destination

Site Selection Considerations which make Jamaica a Leading Outsourcing Destination

02:30 - 03:15 PM #Conference Room

Panel Discussion

Special Economic Zones … the Global Services Touchpoint

Special Economic Zones … the Global Services Touchpoint

03:15 - 03:45 PM #Conference Room

Energizer Break

Exercise

Exercise

03:45 - 04:15 PM #Conference Room

Dialog Box

Gamification in Business

Gamification in Business

09:00 - 09:15 AM #Conference Room

Opening

Address

Address

09:15 - 09:45 AM #Conference Room

Rap Session

Steps on the Pathway to Academic Agility

Steps on the Pathway to Academic Agility

09:45 - 10:00 AM #Conference Room

Presentation

No Regrets, Just Lessons

No Regrets, Just Lessons

10:00 - 10:45 AM #Conference Room

Fire Side Chat

JAMPRO Feature

JAMPRO Feature

10:45 - 12:00 PM #Conference Room

GSAJ Youth Engagement

Competition Announcement and Address

Competition Announcement and Address

1:00 PM #Conference Room

Closing

Closing Address

Closing Address

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