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This year’s theme, “Driving Excellence”:

Showcases the resilience, growth and determination of this sector.
Illustrates how members in Jamaica continue to grow and pivot.
Presents Jamaica as the leading English-speaking outsourcing hub of the Caribbean.

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Outsource2Jamaica 2025 Conference

Driving Excellence

Talent . Technology . Transformation

April 10, 2025

Outsource2 Jamaica Driving Excellence

Talent . Technology . Transformation

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The Global Services Association of Jamaica (GSAJ) and its partners are pleased to present the 5th staging of yet another extraordinary, energetic and pioneering conference for Jamaica’s global services
sector. Outsource2Jamaica’s Conference and Exposition is the largest event focused on Jamaica’s Global Services Sector (GSS).

This year’s theme, “Driving Excellence”:

Showcases the resilience, growth and determination of this sector.
Illustrates how members in Jamaica continue to grow and pivot.
Presents Jamaica as the leading English-speaking outsourcing hub of the Caribbean.

This year’s staging will be presented in-person in Montego Bay, Jamaica. It has been developed around key themes focusing on priority areas that will allow a unique blend of knowledge sharing, visibility and networking by local and overseas participants.

LEARN – improve productivity, learning from thought-provoking and experienced leaders in the global outsourcing sector through presentations and round-table discussions, focused on the latest technology, leadership and business strategy.
NETWORK – attendees will have the opportunity to connect with global industry players to get ahead of new trends, share insights and increase their chances of entrepreneurial success.
CONNECT – GSAJ continues the right approach with strategies to continually evolve and ensure the sector remains relevant, innovative, and competitive. We will meet with vendors and influencers to develop problem-solving tools that will future-proof, grow business, attract opportunities, and diversify the base of the sector.

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Attendees

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Speakers

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Exhibitors

Outsource2 Jamaica

Audience: Patrons will learn about Jamaica’s fastest-growing sector, with numerous opportunities to develop business connections, discover opportunities, and gain inspiration and new ideas. Global Experts, Technocrats, Government Officials, Global Services Executives, Multilateral Agencies, Technology Providers, Industry Service Providers, Industry Regulators, Supervisors and Policy Experts

Speakers: Inspiring, creative professionals, including some of the leading and most influential players in the global outsourcing industry.

Exhibitors: Exhibitors will have the benefits of using this event to enter or strengthen their presence in the GSS market with numerous opportunities to increase customer base, and brand awareness and promote products and services.

Conference Schedule

OUTSOURCE2JAMAICA 2025 AGENDA – April 10, 2025

April 10, 2025

Rose Hall, Rose Hall Road, Montego Bay, St. James, Jamaica W.I. Montego Bay Convention Centre

Registration

07:45 - 08:30 AM Conference Room

Ice Breaker

08:45 - 09:00 AM Conference Room

Opening Ceremony

National Anthem | Prayer - Mr. Conrad Robinson, Co-host of O2J 2025 | President Welcome - Mr. Wayne Sinclair – President, GSAJ | Transitioning to a Digital Global Services - Senator, the Hon. Aubyn Hill – Minister of Industry, Investment and Commerce | Official Opening Keynote Address - the Most Hon. Andrew Holness ON, PC, MP, Prime Minister of Jamaica. Host: Gloria Henry, JP.

09:00 - 10:00 AM Conference Room