Speakers

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[President, BPIAJ]

Gloria Henry

[President, BPIAJ]

Gloria Henry

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[President, BPIAJ]

Gloria Henry

[President, BPIAJ]

Gloria Henry

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[CEO & Acting Director of Sales and Marketing, tTech]

Chris Reckord

[CEO & Acting Director of Sales and Marketing, tTech]

Chris Reckord

[CEO, Knightfox App Design Ltd.]

Egbert von Frankenberg

[CEO, Knightfox App Design Ltd.]

Egbert von Frankenberg

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[Country Manager, Conduent]

Lynda Langford

[Country Manager, Conduent]

Lynda Langford

[CEO, Contax360 BPO Solutions]

Jacqueline Sutherland

[CEO, Contax360 BPO Solutions]

Jacqueline Sutherland

[CEO, Knightfox App Design Ltd.]

Egbert von Frankenberg

[CEO, Knightfox App Design Ltd.]

Egbert von Frankenberg

[CEO & Acting Director of Sales and Marketing, tTech]

Chris Reckord

[CEO & Acting Director of Sales and Marketing, tTech]

Chris Reckord

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[President, BPIAJ]

Gloria Henry

[President, BPIAJ]

Gloria Henry

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Managing Director, Nearshore Americas]

Kirk Laughlin

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[President, BPIAJ]

Gloria Henry

[President, BPIAJ]

Gloria Henry

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[CEO & Acting Director of Sales and Marketing, tTech]

Chris Reckord

[CEO & Acting Director of Sales and Marketing, tTech]

Chris Reckord

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[President, BPIAJ]

Gloria Henry

[President, BPIAJ]

Gloria Henry

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[President, BPIAJ]

Gloria Henry

[President, BPIAJ]

Gloria Henry

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[CEO & Acting Director of Sales and Marketing, tTech]

Chris Reckord

[CEO & Acting Director of Sales and Marketing, tTech]

Chris Reckord

[CEO, Knightfox App Design Ltd.]

Egbert von Frankenberg

[CEO, Knightfox App Design Ltd.]

Egbert von Frankenberg

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[President, Private Sector Organisation of Jamaica]

Howard Mitchell

[Country Manager, Conduent]

Lynda Langford

[Country Manager, Conduent]

Lynda Langford

[CEO, Contax360 BPO Solutions]

Jacqueline Sutherland

[CEO, Contax360 BPO Solutions]

Jacqueline Sutherland

[CEO, Knightfox App Design Ltd.]

Egbert von Frankenberg

[CEO, Knightfox App Design Ltd.]

Egbert von Frankenberg

[CEO & Acting Director of Sales and Marketing, tTech]

Chris Reckord

[CEO & Acting Director of Sales and Marketing, tTech]

Chris Reckord

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[Chief Customer Officer, Etech Global Services]

Jim Iyoob

[President, BPIAJ]

Gloria Henry

[President, BPIAJ]

Gloria Henry

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Director - Corporate Investments & Analytics, Conway USA]

Andrew Clutz

[Managing Director, Nearshore Americas]

Kirk Laughlin

[Managing Director, Nearshore Americas]

Kirk Laughlin

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr

[VP & Country Manager, Sutherland Global Services]

Odetta Rockhead-Kerr