Claude Duncan is Country Head, Jamaica and Associate Vice
President for Sutherland.
He is an experienced and tech-savvy executive who has more than 30 years’ experience in technology, operations and professional services management in varied industries.
With a solid background in developing and leading teams, he has been instrumental in driving improvements in process and governance while delivering on sales results and strategic operational metrics.
He has held senior leadership roles in major private sector companies such as SUNTORY, LENOVO and IBM, and in the public sector at Jamaica’s Investment and Export Promotion agency, JAMPRO, where he was responsible for the trade and investment portfolios across all sectors of the Jamaican economy. Among other achievements, he is credited with developing and driving the aggressive growth of Jamaica’s outsourcing industry which is now a cornerstone industry.
Claude has BSc. (Hons) in Electrical and Computer Engineering from the University of the West Indies, St Augustine and a MBA from the University of New Orleans.