Tim has served as CEO since 2007. He has 14 years of experience with collection programs. Prior leadership roles within Teleperformance USA include Chief Operating Officer (1998-2007) and President of Client Services (1992-1998). He has served in the call center industry since 1984 with expertise building organizations supporting debt collections, inbound/outbound sales, customer services, and technical support lines of business. Mr. Casey has a B.S. degree from Western Illinois University and M.B.A. degree from Northwestern University.