Tim Casey

About

This year’s staging themed “Back to the Future” which will be presented in-person, online and virtually has been developed around four key themes focusing on the priority areas that will allow a unique blend of knowledge sharing, visibility and connections by local and overseas participants.

President & CEO - Teleperformance
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Tim has served as CEO since 2007. He has 14 years of experience with collection programs. Prior leadership roles within Teleperformance USA include Chief Operating Officer (1998-2007) and President of Client Services (1992-1998). He has served in the call center industry since 1984 with expertise building organizations supporting debt collections, inbound/outbound sales, customer services, and technical support lines of business. Mr. Casey has a B.S. degree from Western Illinois University and M.B.A. degree from Northwestern University.

All Sessions by Tim Casey

Day 2 - GSS Career Summit May 11, 2023

Day 1 - Conference & Exhibition May 10, 2023

10:45 - 11:30 AM

Panel Discussion

Rose Hall Main Road, Montego Bay, St. James, Jamaica W.I.

About

Contact Info

Speaker

Tim Casey

All Sessions by Tim Casey

Panel Discussion

Jamaica is the number one BPO location in the English Speaking Caribbean, supporting several US multinational providers, and captives in a sector consisting of 60 firms and over 25,000 employees.