Country manager at Cable and Wireless, Stephen Price; has lauded the growth of the Global Services Sector (GSS) which continues to strive during the pandemic.
Price believes the third annual Outsource2Jamaica conference and expo planned for June 11 and 12, will be a catalyst for the continued growth of the sector.
Speaking at the virtual launch of the event recently, Price pointed to the industry’s potential.
“Jamaica is an in-demand nearshore location which offers the right people and a robust network critical component and is seen as the next best hub for GSS,” he noted.
Highlighting the hit the sector took last year from the pandemic, Price pointed to the opportunities for the island as the best nearshore location for the Caribbean and the English-speaking North American markets.
“We have a unique opportunity that we must seize upon, the real question now is having survived and then thrived in the first 14 months of the pandemic, what is next for the outsourcing industry?”
One of the aims of the Outsource2Jamaica conference and expo is to link service providers within the GSS. The event is being organised by the Global Services Association of Jamaica (GSAJ) under the theme, “Back to the Future”.
It is expected to bring together a diverse group of global experts, local entrepreneurs, government officials, sector leaders, buyers and service providers.
Gloria Henry, president of the GSAJ, noted that the industry which was established in 2012 as a pillar of growth for the Business Process Outsourcing sector, is focused on promoting the interest of players in the industry, business growth and knowledge sharing.
Henry commended everyone who played their part in keeping the sector going amid the challenges brought on by the COVID-19 pandemic.
“Through the support of the government, the strength of our workforce in Jamaica and the resilience of the members, we have done well,” she said during her overview of the conference at the launch.
In addition to providing networking opportunities, the event will also be showcasing the advances made as an industry and the growth in forging new relationships.
This year’s staging of the event will feature a virtual expo that will allow exhibitors to have digitally designed 360 panoramic booths. Participants will be able to interact with booth operators with the use of a chat feature. They will also be able to watch video presentations, have one on one meetings, and take advantage of gamification opportunities and features to win prizes.
Speakers for the event include the honorary consul for Jamaica, Dr Elaine Bryan, managing director and founder for Nearshore Americas, Kirk Laughlin, president of the Jamaica Promotions Corporation (JAMPRO), Diane Edwards, chairman and founder of ItelBPO, Yoni Epstein and founder and chief executive officer of Gift of Financial Freedom and Hope (GOFFAH), Odetta Rockhead-Kerr.